Caley and Basia Brach are BACK for part 2! Co-owners, operators and spouses of the Pancake Wagon food cart in Bend, OR. In Part 2 we get personal and share worries, struggles, relationship stuff and working with your best friend and spouse, and some things that really get to us about those negative customer reviews. It gets real and vulnerable, and we comfort ourselves with carbs.
Tough Cookie is a podcast that celebrates badass women in food – from product makers, to chefs, to digital food boss ladies. If you are or know someone who works in food, please send me an email at darlene (at) picklejarstudios (dot) com and tell me about it! Now booking for the 2017 podcast season.
Listen on your favorite media player, and please leave a rating and review!
Show notes for episode 10:
Where to find The Pancake Wagon:
Mountain Supply Parking lot:
834 NW Colorado Ave, Bend, OR 97701
Food cart hours:
Thursday through Sunday
7 a.m. to 2 p.m.
Right now: Open Wednesday evenings from 5pm-8pm
Side note: here’s a reality check on how crazy our Central Oregon winter was.
What we talked about:
We try to picture ourselves and what we would want in a lunch or breakfast place and create that for our customers. -Caley
Whatever you want, we’ll make it for you. -Caley
I have to step outside of my personal thoughts about food and create something delicious for all dietary groups. -Caley
“It would take way more energy to shut it down then to keep it going, so we’ll just keep it going.” -Caley
I’m four years into my business and I still worry about money… I’ve gotten a lot more comfortable with that worry. Things always work out, I always find a way to make it work out. So really, there’s no point in worrying about this. It puts me in this tight little ball and I don’t want to be that person. I don’t want to walk around stressed and angry. That’s not why I chose to do this!” – Darlene
“It really takes a team to run a super successful business, whether that’s two people or more.” -Caley
“If I could tell customers one thing: be patient. There is so much going on in the back of the house.” -Caley
“I would highly encourage people to consider resturant work, it’s so fun and so rewarding.” -Caley
“If you don’t like your experience, just come back and let us know! We’ll totally remake anything for you. Please don’t go on social media without giving us a chance to make it right. There’s people that your reviews are affecting and it hits us for a couple days. We are real people.” -Caley
“We work so hard and we are really doing it for other people… what are we doing on this planet if we are not at least trying to reach others in a positive way.” -Caley
“With something creative like cooking or in a job where you have a very public face, like customer service or working with a lot of other people, you really have to take that down time or it’s hard to come up with new ideas.” -Darlene
“Even Rihanna needs to take a break… working on something you are really passionate about or putting on a big production, it takes a lot of work.” -Caley
“We love to camp, but there’s a lot of work that goes into camping. We go camping everyday. We have to set up, work this whole production, and take down everyday. But again, it’s what we love, and what’s makes us smile everyday.” -Basia
“Don’t give up and don’t think you can do it alone. Ask questions. Ask for help. Get up out of bed everyday.And when you think it’s going to take one hour, give yourself three hours.” -Basia
“Go for it. If you can find a simple plan, you gotta start somewhere. Be as smart as you can be with the knowledge that you have. No one is really better than anybody else, it’s not about competition. They are part of your community. If you have a similar idea, maybe you could really work together.” -Caley
“Find something you love, something you are passionate about and do it with a person you could spend every single second with. And really just not giving up.” -Basia
“We’ve learned to listen to our guts. It’s scary when there’s no logic or facts backing you up…but just listen to your little Jiminy Cricket.” -Basia